We have created this Privacy Policy to reflect our firm commitment to your privacy and the protection of your personal information. This Privacy Policy applies to information that we collect and maintain about you when you visit www.mktg-email.com ("Site") and when you use our services, as well as information collected from other sources, such as information you provide at tradeshows or seminars or to our business partners.
Generally, we collect or maintain the following categories of data:
Customer Registration Data: when a customer, whether an individual or an entity, activates our services, creates an account at the Site or registers at an event we collect account information from that customer, which we refer to in this Policy as "Customer Registration Data." The Customer Registration Data we collect includes individual or contact name, company name, e-mail address, phone number and other contact information, as well as information about services requested and payment information, such as credit card number, expiration date and billing address. We also assign customers a unique username and password to access their account information through the Site;
Customer Message Recipient Data: we also maintain data that has been provided to us or uploaded to the Site by our customers, which we refer to in this Policy as "Customer Message Recipient Data." Typically, Customer Message Recipient Data relates to individuals or entities who have opted in to receive email messages or other types of communications from our customers, and may include name, e-mail address, contact information, and other information. Under our Anti-Spam Policy, customers must obtain a recipient's consent prior to sending the recipient an e-mail through our service. For more information, please see the section below entitled "Why Do You Receive Marketing Communications." We only use Customer Message Recipient Data on behalf of and under the instructions of our Customers. We do not use Customer Message Recipient Data for our own marketing purposes;
Site Data: we use cookies, web beacons, and other automated devices to automatically collect information about visitors to our Site and users of our services, which we refer to in this Policy as "Site Data." The Site Data we collect includes browser type, operating system and IP address, as well as information of the web pages viewed and links clicked by visitors and/or customers. We may combine Site Data with other data we have collected from users, such as Customer Registration Data; and
Other Data: We may also collect information about customers or potential customers from our affiliates, from third parties, such as business partners, from our social media pages, during promotional events or from users who submit their information to mktg-email.com in order to subscribe to our mailing lists or receive information about mktg-email.com products and services.
Although the majority of our customers are businesses, some of the Customer Registration Data submitted or maintained by us may identify or relate to an individual ("personal data"), rather than a business. We will use such data in accordance with this Privacy Policy.
We may use the information we collect and maintain, including any personal data, for the following purposes:
We do not sell, rent or trade personal information, whether Customer Information or Customer Recipient Data, without prior consent. We may however, disclose the information we collect or maintain, including personal information, without prior consent as described below:
If you received one or more marketing or promotional e-mails, such as a newsletter ("commercial e-mails") from us, it means that (a) your email address is on our list of customers, trial users, or prospective customers; or (b) you have provided us your email address so that we could contact you. If you believe you received an email from us in error, please contact us immediately at hi@mktg-email.com.
Our customers also use mktg-email.com's service to send commercial e-mails to users who have opted-in to receive such e-mails. According to mktg-email.com's Anti-Spam Policy, our customers are not permitted to send unsolicited marketing or promotional e-mails, and are required to obtain opt-in consent from a recipient, prior to sending a commercial e-mail to the recipient's e-mail address. While we have a strict Anti-Spam Policy, we cannot guarantee that our customers will always honor such policy. If you believe you have received an e-mail from one of our customers in error or in violation of our Anti-Spam Policy, please contact us immediately at abuse@mktg-email.com.
Each commercial email mktg-email.com sends contains an unsubscribe link through which you may easily opt-out of receiving future commercial emails from us. If you do not wish to receive additional commercial emails from mktg-email.com, simply click the unsubscribe link and follow the instructions to unsubscribe your e-mail address or to change your preferences about the types of e-mail we send you.
Similarly, each commercial e-mail sent by one of our customers through mktg-email.com's service contains an unsubscribe link. Simply click on that link and follow the instructions to unsubscribe your e-mail address.
If you have unsubscribed but continue to receive e-mail from us or from one of our customers, you may report this to abuse@mktg-email.com. Please note that unsubscribe requests may take up to 7 - 10 days to process. If you receive any other types of marketing communication from mktg-email.com and no longer wish to receive it, you may report this to abuse@mktg-email.com.
We use commercially reasonable security measures to protect against the loss, misuse and alteration of the personal data that we collect or maintain. We also provide each customer with a unique user name and password that must be entered when logging in the customer's account. No data security measures, however, can guarantee 100% security all of the time. While we strive to protect your data from unauthorized use or disclosure, mktg-email.com does not warrant or guarantee the security of the data that you provide to us.
The Site contains links to third party websites. We are not responsible for the privacy practices or the content of any third party websites. Customers and visitors who link to other third party websites from the Site should check the privacy and security policy statements of such third party websites to understand the policies and practices of such third party websites as we are not responsible for those policies and practices. Customers and visitors who access a linked site may be disclosing their private information to the owner of such third party websites. It is your responsibility to keep such information private and confidential.
When you interact with the Site, we strive to make your experience easy and meaningful. We may use or engage others to use cookies, clear gifs and Flash LSOs to track user activity and collect Site Data. In addition, we may combine the Site Data we collect with the other data we collect.
Cookies: When you come to the Site, our web server sends a cookie to your computer. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. There are two types of cookies: session-based and persistent-based cookies. In addition, we may permit certain third parties to place cookies through our website.
Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. mktg-email uses session cookies to allow the system to uniquely identify you while you are logged in to the Site. This allows us to process your online transactions and requests, and to verify your identity, after you have logged in, as you move through our Site.
Persistent cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. mktg-email uses persistent cookies to track aggregate and statistical information about user activity, to identify the fact that you are an mktg-email customer or prior Site visitor, and to display advertising, both on our Site and on third-party sites.
Disabling Cookies: Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Site visitors who disable their web browsers' ability to accept cookies will be able to browse the Site; however, you must enable cookies in order to use our services.
Clear Gifs (Web Beacons/Web Bugs): We or the third parties we engage to track and analyze Site Data may employ clear gifs (a.k.a. Web Beacons/Web Bugs) to help us better manage content on the Site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer's hard drive, clear gifs are embedded invisibly on Web pages. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
We also use clear gifs in our HTML-based emails. They let us know which emails have been opened by recipients, allowing us to gauge the effectiveness of certain communications and marketing campaigns. For information on how to opt-out of receiving marketing e-mails from mktg-email, or from an mktg-email customer, please see the section "How Can You Stop Receiving Marketing E-mails" above.
Flash LSOs: We may use local shared objects, also known as Flash cookies, to store your Site preferences, to personalize your visit, or to display content based upon what you view on our Site. Third Parties with whom we partner to provide certain features on our Site or to display advertising based upon your Web browsing activity, may use Flash cookies to collect and store information. We do not have access to or control over these third party cookies nor does this Privacy Policy cover such third parties' use of data. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot typically control, delete, or disable the acceptance of Flash cookies through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose "Global Storage Settings Panel."
Third Party Analytics and Tracking: We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties. We have no access or control over these types of analytics and tracking. Our privacy policy does not cover these analytics and tracking.
We participate in third party ad networks that may display advertisements to you on other websites based on your visits to our Site as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you and their use of cookies and other technologies are governed by each third party's specific privacy policy, not this one. We may provide these third-party advertisers with non-personally identifiable information about visitors to our Site and users of our service.
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp and www.aboutads.info/choices. Alternatively, you may opt-out here http://preferences-mgr.truste.com/.
Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI's and DAA's websites accessible by the above links.
Customers may access and amend the contact information and other account information we have collected from them by logging in to their accounts and changing their account information. In addition, individuals may request access to and modification of any personal data we have collected about them by e-mailing hi@mktg-email.com. We will respond to your access request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at hi@mktg-email.com. We will retain and use your information as necessary to comply with our legal obligations, support our business operations, resolve disputes, and enforce our agreements.
Our Site and services are not intended to be used by children under 13 years old. If we discover that a child under 13 has provided us with personal information, we will remove it from our systems immediately.
If you have any questions or complaints about your account, this Privacy Policy, or how we use the data we collect and maintain in the course of providing our services, please contact us at hi@mktg-email.com.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes that affect the information we have previously collected about you, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site. Your continued use of our Site and/or services constitutes consideration and your acceptance to any such changes. We encourage you to periodically review this page for the latest information on our privacy practices.
hi@mktg-email.com
PO Box 1496
Agoura Hills, California 91376